Ministers for the Department of Communications and the Arts

Access to digital mail moves forward

18 August 2014

The Government has taken another step to advance its policy for eGovernment and the Digital Economy with a partnership between Australia Post and the Department of Human Services trialling digital mail delivery.

The trial forms an important step towards achieving the Coalition's election commitment to provide Australians with a unique, flexible and secure digital inbox.

The myGov inbox was launched in March this year, and enables people to receive Government mail digitally from Centrelink, Medicare and Child Support in a secure, central location. The service can be accessed anytime and from anywhere, including through a mobile device.

Now, as part of the trial, people can opt to have their government digital mail automatically forwarded to their Australia Post MyPost Digital Mailbox.

The MyPost Digital Mailbox allows people to receive mail from more than 30 major businesses, with a further 20 businesses expected to join the service by the end of the year.

myGov, the Australian Government's secure online service, has already marked a major step forward in service delivery.

With over four million active accounts, Australians are increasingly taking advantage of easy, fast and secure access to a growing number of government digital services.

Through myGov, people can link member services such as Medicare, Centrelink, Child Support, the Department of Veterans' Affairs, the National Disability Insurance Scheme, e-Health and most recently, the Australian Taxation Office.

For more information about, or to register for an Australia Post Digital Mailbox, visit

To create a myGov account go to Link it to Medicare, Centrelink and Child Support and select the option to be part of the Inbox forwarding trial with MyPost Digital Mailbox.

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